RD Worldwide Inc.We are searching for a Sales Leader .
Our client is a global supplier of packing line and machine changeover solutions headquartered in waterloo, Ontario, Canada. They manufacture innovative, precision engineered solutions that provide repeatable, accurate adjustment for intuitive setup, operations, and maintenance. The company has global experience working with more than 2800 types of packaging machines in personal care, home and fabric care, beverage, pharmaceutical and chemical industries.
The Role
The Sales Leader is responsible for leading the external sales team to drive revenue growth by understanding customer needs and developing tailored sales strategies. This role includes managing customer relationships, executing pricing strategies, and designing sales plans that align with the company’s sales process.
- Collaborate with sales team members to manage the movement of leads and prospects through the sales funnel, utilizing the CRM system and following the company’s sales process from lead awareness to final customer purchase decision.
- Uphold and promote the company’s sales process, ensuring adherence to best practices and driving continuous improvement to support increased revenue growth.
- Develop and implement the company’s sales budget, forecast, and strategic plans; set individual goals for account managers to support annual revenue growth objectives. Provide accurate monthly sales forecasts to aid in operational planning and resourcing.
- Strengthen the brand and product intimacy by gathering and acting on customer feedback, tracking industry trends, and supporting account expansion efforts. Support the acquisition of new customers and retention of existing accounts, assisting sales team members in deepening customer relationships.
- Assist with recruitment, hiring, onboarding, coaching, and performance-managing the sales team, fostering a culture of excellence aligned with the company values.
- Provide in-field training and mentorship to develop a high-performing sales team.
- Manage and develop certain key accounts to build long-term relationships, enhance trust, and achieve growth and retention objectives, ensuring consistent and repeatable account management processes.
- Monitor competitor offerings and provide insights to Product Development, Operations, and Marketing to enhance competitive advantage and improve strategic planning.
- Work closely with Marketing to develop and align strategies that enhance brand awareness and drive revenue growth, including tracking performance metrics and making real-time adjustments to meet market demands.
- Share market intelligence, trends, and competitive insights with Product Development to strengthen existing offerings and introduce new product ideas, leading pricing, forecasting, and market acceptance efforts.
- Identify and evaluate new industries and market segments
- Address quality concerns and customer feedback to enhance the customer experience, collaborating on continuous improvement activities. Assist with account collections related to quality issues or customer delinquency.
- Create and present professional documents and communications to a variety of audience (line operators, engineers, presidents, purchasing).
Desired Background
- Bachelor’s degree
- 15+ years of B2B industrial sales/customer service experience with superior performance metrics.
- 5+ years in a proven sales leadership role, managing and leading an external sales team of 4 or more members.
- Mechanical/technical aptitude of machinery, packaging or manufacturing processes
- Ability to travel internationally without restrictions
Location: Remote
Travel: up to 14 days per month
To be considered for this opportunity, please respond with an updated resume. Inquiries will be held in strict confidence.
About RD Worldwide: RD Worldwide, Inc. has been a leading recruiter for automation, manufacturing, and engineering companies in North America, Asia & Europe since 1999.